As facilitators, HACBED staff starts with active listening to hold safe spaces for meaningful conversations. The process of facilitation is a way of providing leadership without taking the reigns, and contributing structure and process to interactions so groups are able to function effectively and make high-quality decisions. A facilitative leader focuses on both content and process.

  • Content = What tasks, subjects, problems are being addressed;
  • Process = How things are discussed, including Methods, Procedures, Format, Tools, Style of interaction, Group norms, Group dynamics and Group climate

The key responsibility as a facilitator is to create this group process and an environment in which it can flourish, and so help the group reach a successful decision, solution or conclusion. To facilitate effectively, HACBED staff operate objectively with a neutral stance as to solely focus on the group process. We work from a set of core values consistent with the concepts of empowerment, commitment, collaboration, learning and partnership.

All staff are required to attend Facilitative Skills: An Essential Foundation for Collaborative Leadership, a two day facilitator training session by Donna Ching, Ph.D.

For more information on our facilitation services, please contact us.